This article is for Aircall’s old Dashboard which most Admins have been migrated away from. For information on Aircall’s new Dashboard, please click here.
Sometimes the email address that is linked to an account is no longer valid or needs to be changed. If this is the case, an Administrator will be able to change their email or a User's email directly from the Dashboard.
Changing an Email Address
Log in to the Dashboard.
Navigate to the Team tab.
Select the User you wish to change the email for.
In the upper-right corner, select Edit.
Enter in the new email address and close out the window to save.
Once the new email address has been saved, a confirmation link will be sent to the updated email address. Confirm the change through the link and the email will be fully updated!
If you do not receive the email confirmation link, please make sure to check your spam or other folders in your mailbox.
Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!