Before you can start making and receiving calls through Aircall, you will need to make sure you have the following components set up:

  • At least one number added on the dashboard with your user or team assigned

  • At least one user added on the dashboard and assigned to a number.

From here, there are four ways you can make and receive calls with Aircall.

  • Download the app on your desktop (Mac and Windows)

  • Log in to the web app through the Chrome browser (macOS & Windows)

  • Install the Aircall CTI in your CRM (where available)

  • Download the app on your mobile (Android and iPhone)

Please note that it is not possible to make or receive calls through The Aircall Dashboard.

Once you have selected your preferred phone application, you are ready to make and receive calls!

Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!

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