If you'd like to delete a phone number from your Aircall account, you can do so from the Dashboard at any time. Please note that Admin users can only perform this action.
To delete your Aircall number:
Log in to your Aircall Dashboard.
Click on Numbers in the navigation menu on the left-hand side of the screen.
Click on Settings in the upper-right hand corner of the Number Settings page.
Click on Delete this number (in grey at the bottom of the page) located after Audio Options.
A menu will slide out from the right-hand side of the screen asking you to confirm.
Click Delete to confirm.
Be sure that you are ready to remove the Number before clicking Delete as once the action has been performed all corresponding data will be lost. There is a very short recovery window for Numbers which have been mistakenly deleted, however you will be unable to recover any corresponding data. Before deleting a Number, please make sure to export any necessary data following this guide. Note that any call recording links listed in the export will no longer function after a Number is deleted. If you have accidentally deleted your Aircall Number, learn how to recover it here.
Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!