It is important to understand that depending on specific country regulations, there are some Aircall phone numbers within a specific geographic region that require a physical address or national identification card (sometimes both) in order to purchase and activate them for use.
When purchasing phone numbers with these address requirements, it is required by the official regulating telecommunications authorities of that country that you provide a valid business address with corresponding supporting documents (documents may vary by country) in order for us to activate the number for you. Please keep in mind that if you are unable to provide us with these documents, Aircall will be unable to activate the number in the region you requested.
Once the address is verified for the specific region, it can be used as many times as you would like for purchasing other numbers in the same city. Our carrier typically approves and activates a number within 48 to 72 business hours. If you'd like to learn how to submit these documents, you can follow this easy guide.
Rules Per Region
Please note that this list will be updated regularly to meet and uphold compliance with official Telecommunications providers in each country.
Still in need of assistance? Please feel free to reach out to our Numbers & Porting Team and we’ll be happy to assist!