This article is for Aircall’s old Dashboard which most Admins have been migrated away from. For information on Aircall’s new Dashboard, please click here.
Receiving unwanted or spam calls to your Aircall numbers? We know the feeling. You can stop these calls with Aircall's Blocklist feature. If a number on the blocklist tries to call any of your lines, an audio message will inform them of their inability to reach your line. Calls from blocklisted numbers are not included in Live Feed or analytics data.
To add a number to your Blocklist:
Log in to your Dashboard.
Click on Calls & Stats located in the navigation menu on the left-hand side of the screen.
Click on Calls Settings and select Blocklist.
Click on Add a number.
Enter the country code & the number.
Please keep in mind that you may be unable to add some numbers through the blocklist feature. Should you need to block a number, but are unable to add it yourself, please do not hesitate to reach out to Aircall Support.
Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!