Receiving unwanted or spam calls to your Aircall numbers? We know the feeling. You can stop these calls with Aircall's Blacklisting feature. If a blacklisted number tries to call any of your lines, an audio message will inform them of their inability to reach your line. Calls from blacklisted numbers are not included in Live Feed or analytics data.
To blacklist a number:
Log in to your Dashboard.
Click on Calls & Stats located in the navigation menu on the left-hand side of the screen.
Click on Calls Settings and select Blacklist.
Click on Add a number.
Enter the country code & the number.
Please keep in mind that you may be unable to add some numbers through the blacklist feature.
Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!