The Aircall-FLG CRM integration has a lot to offer by streamlining workflows and getting rid of manual data entry after a phone call. Thankfully, getting set up only takes a few minutes.

Before you start, make sure that you have admin rights in both Aircall and FLG CRM, and that you are using the same email address for both accounts.

Step 1: Authenticate Aircall

First, log in to your FLG CRM account. Then,

  • Click Settings > Users in the side navigation bar

  • In the Administration section tick Enable user to manage voice

  • Click Settings > Voice in the side navigation bar

  • Click Connect on the Aircall integration

  • Follow the account authorization steps as defined by Aircall

  • Once connected to the FLG account, the Aircall integration will state Connected

Step 2: Add a number to your FLG integration

  • Log in to the Aircall Dashboard.

  • Select Integrations & API on the left sidebar menu.

  • Select FLG listed under My integrations.

  • In the Connected numbers section, click + Add numbers at the bottom.

  • Select or search for a number(s) that you would like to connect.

  • After you have selected your numbers, click Confirm to save.

⚠️ Please note that you must add a telephone number to the FLG integration. Only those numbers will work with your FLG integration.

Great, your integration is active! 🎉

Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!

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