The integration between Aircall and Re:amaze has a a lot to offer when it comes to getting your support team up and running. The best part is that setting up the integration is a quick and easy process.

Follow these simple steps below to get started.

  • Log into your Re:amaze account
  • Go to Settings > Voice channels
  • Click on Add Aircall integration
  • Choose a name for your channel

Then, login to your Aircall Dashboard and follow these steps:

  • Select Account on the left sidebar menu
  • Click on API Keys > Add an API key
  • Choose a name for your key
  • Copy and paste your API ID and API token in Re:amaze

Return to your Re:amaze account to continue the integration installation.

  • Select the phone number and agent you would like to link to the channel
  • Click Save.

You’re all set. Once you have completed these quick steps, your integration is active and ready to use! 🎉

Making calls from Re:amaze:

Making calls from Re:amaze is easy. You’ll need to set up the Click-to-Dial in Aircall which is a quick and hassle-free. Just follow these steps and you’ll be able to click on a number in Re:amaze, and you’ll be able to start making calls in a flash.

Questions? No problem! Just contact the Re:amaze support team and they’d be happy to help!

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