Make and receive calls from Front

Making and receiving calls from Front is easy! Just follow these simple steps to configure your Aircall CTI within Front:

  • Log in to your Front account
  • Go to Settings
  • Click on Plugins & API
  • Click on Add a plugin

⚠️ Warning! Make sure not to add two Aircall plugins to your Front account, this will prevent it from working properly.

  • Under Name, choose a name for our plugin, such as "Aircall"
  • Under Endpoint you must include the following link: "https://cti.aircall.io/front"
  • Click on Save.
FrontCTI-newurl.png

Note: If you are not able to see the CTI (Aircall app) within Front follow the steps in the video below to display it:

Front_-_Widget_display__1_.gif

Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!

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