Setting up your integration with Zapier and Aircall is quick and easy. Let's take a look at getting started.
The Aircall-Zapier integration is not publicly listed, and is invitation-only. Please click here, then click on Accept Invite & Build a Zap, to gain access to the integration. After accepting the invite, you will be able to see Aircall as an available app for triggers in your Zaps.
Next, you'll need to:
Log in to your Zapier account and click on Make a Zap
Search for and select Aircall in the Choose App & Event section
Select Trigger Event to be New Call
Copy the Webhook URL for Aircall then open your Aircall Dashboard:
Log in to your Aircall Dashboard
Select Integrations & API from the navigation bar on the left-hand side of the screen
Select Zapier from the Discover integrations tab
Click Install integration
Paste the URL into the corresponding field
Click Add an integration
Once saved, you can now close out of your Aircall Dashboard. Go back to Zapier and click Continue.
Next, set up your Webhook, and click Continue:
You'll now need to make a test call that meets the criteria you selected when setting up the Webhook. After completing the test call, click Test Trigger. Please note it may take 30 seconds - 1 minute for the test call to show. Once it does show, please select it and click Continue.
From this point, you will finish the setup by selecting the service you are linking your Aircall calls to (Gmail, Google Sheets, etc). You will need to map the appropriate Aircall fields to the fields of the external service you are linking.
Congratulations! Now you've completed the configuration of your Zapier & Aircall Integration. 🎉
⚠️ Please note that this is not Webhooks by Zapier. If you should decide to use Webhooks by Zapier instead of the Aircall-Zapier integration, please make sure to install the Webhooks integration in the Aircall Dashboard instead of Zapier.
Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!