If you have too many missed or assigned calls in the To-Do section of your Phone, you can take advantage of using the Archive All button located at the top of the page.
By utilizing this feature, you’ll be able to mass archive anything showing up in this section so you can start with a clean slate.
Here’s what to do:
Open your Aircall Phone.
Click on the To-do section (lower left-hand corner of the Phone).
Click on Archive All icon.
A pop-up will appear asking you to confirm. Select Archive if you wish to proceed.
Your calls are now marked as Done and have now moved to the History section. 🎉
For bulk archiving using the iOS application, go to the To-do List and select Edit in the upper right-hand corner.
Next, choose the Select All and Archive buttons in the menu that appears at the bottom of the application.
Coming soon! The Archive All feature is not yet available on the Android application.
Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!