Aircall will send important information regarding the app, updates, and billing, as well as email notifications for account activity.
The email account used must be active and fully functional, meaning that you are able to receive emails from people outside of your company or organization.
If you do not receive the email within 10 minutes, reach out to your IT Team and ask them to verify that the Aircall domain is allowed and that no emails are being automatically filtered.
🔗 Here are some helpful resources provided by common email hosting servers:
If a new user you have added, did not receive the initial invite, you can resend the invitation after you've gone through these troubleshooting steps.
Still in need of assistance? Please feel free to reach out to the Support Team and
we will be happy to assist!