For more information on our SMS feature, please see this page:

SMS (Business Text Messaging)

Enabling Aircall SMS

If you do not have access to Aircall SMS, please first make sure that your selected number meets the requirements detailed in our SMS guide.

To submit a request for Aircall SMS enablement, register for our support portal and submit your request here:

Enable Aircall SMS

Removing Aircall SMS

Aircall SMS is enabled on the company-level, meaning that it is not currently possible to remove SMS selectively from certain numbers while leaving it enabled on others.

If you would like to remove Aircall SMS from your company's account, register for our support portal and submit your request here:

Remove Aircall SMS

Troubleshooting Aircall SMS

If you are experiencing issues with sending or receiving SMS, please reach out to us and we will be glad to help!

You'll need to register for our support portal and submit your request here:

SMS Troubleshooting

Please include as much information as possible. If you are having trouble sending or receiving SMS to/from a specific number, please be sure to include that number in your ticket.

Still in need of assistance? Please feel free to reach out to the Support Team and we’ll be happy to assist!

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