Once you have downloaded and installed our Aircall Android app, the next step is to make sure that your settings are properly set up to use Aircall.
Allow Aircall settings
Log in to the Android app.
You will see a Permissions window requesting access for the Microphone, Notifications and Contacts in order to configure your app.
⚠️ The Microphone and Notification permissions are required to enable the app, while Contacts permission is optional.
Setting up your Aircall mobile app call notifications
Aircall requires access to incoming calls notifications. This will allow you to stay connected and receive calls and notifications even when you are not in the app.
Click the switch to a allow Call Notifications
You will be redirected to the Background settings where the Battery Saver option is set by default.
Select No restrictions.
⚠️ If you do not select No restriction from the Background Settings, you will receive a popup message warning you that this might cause issues when receiving notifications and you will be redirected to the Background Settings page.
Once you allowed Microphone and Notifications permissions, you will receive the message below and you will need to add Aircall to the restricted apps whitelist.
Now you are ready to start using Aircall on your Xiaomi device! 🎉
💡 Note: You will only receive these messages when you log into the Aircall Mobile App for the first time. If at any given time, the app detects that these settings are not correctly set up, the messages will pop up again.
Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!