When browsing the web, you may occasionally run into phone numbers that are links.

Both the MacOS and Windows operating systems have the functionality to allow these links to open a set application, meaning that you can easily set numbers to automatically dial in Aircall. Please find steps on configuring this for each operating system below:


  • Open and sign in to FaceTime

  • In the menu bar at the top of your Mac’s screen, click the FaceTime drop-down

  • Click preferences

  • In the drop down for “Default for calls,” select “Aircall”

Windows 10

  • Click on the Windows Menu

  • Go to Settings

  • Find “Default Apps”

  • On the Default Apps page, find and click “Choose default apps by protocol”

  • On this page, scroll down and find “TEL” or “URL:Tel Protocol”

  • Set the app to “Aircall”

Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!

Did this answer your question?