The Aircall Dashboard

Guides, tips, and answers to questions aimed to help Administrators understand and make the most of Aircall's Dashboard.

Louise avatar Jordan Williams avatar Max Bailey avatar +1
41 articles in this collection
Written by Louise, Jordan Williams, Max Bailey and 1 other
My Aircall Numbers

Configuring your Aircall Numbers for use with Thirty-Party SMS Integrations

Learn how Aircall Numbers can be used with Third-Party SMS via our Integration Partners.
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Written by Jordan Williams
Updated over a week ago

Australian Toll-Free and Special Numbers Restrictions

Learn more about restrictions on calling from Australian Toll-Free and Special Numbers
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Written by Jordan Williams
Updated over a week ago

What is E.164 Format?

Understanding International Numbering formats.
Melissa Strong avatar
Written by Melissa Strong
Updated over a week ago

Enabling Your Number for Outgoing Calling Only

Learn how to setup your Aircall number only for outbound calling.
Louise avatar
Written by Louise
Updated over a week ago

Aircall Phone Number Types

Descriptions of national, geographic, mobile, toll-free numbers as well as IVR vs. classic numbers.
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Written by Melissa Strong
Updated over a week ago

Purchasing & Verifying your Aircall Number through the Dashboard

How to Purchase a new number and verify the address as an Admin user.
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Written by Melissa Strong
Updated over a week ago

Proof of ID/Address for Aircall Numbers- Why?

A quick overview on why it's necessary to provide a proof of ID and/or an address for your Aircall number.
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Written by Melissa Strong
Updated over a week ago

Switching your IVR Number back to a Classic Number

Learn how to switch your IVR phone number back to a classic phone number.
Melissa Strong avatar
Written by Melissa Strong
Updated over a week ago

Configuring your Aircall Phone Line's Business Hours

How to configure your phone line's business hours.
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Written by Melissa Strong
Updated over a week ago

Activating the Call Recording Feature

How to activate call recording for inbound and outbound calls.
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Written by Melissa Strong
Updated over a week ago

Aircall Music & Messages

Learn how to setup your phone number's music and messages.
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Written by Melissa Strong
Updated over a week ago

Configuring an IVR Number in Aircall

Learn how to setup your IVR Number in Aircall.
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Written by Melissa Strong
Updated over a week ago

Mandatory Call Tagging

Learn how you can activate, set up, and utilize this useful data-driven feature.
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Written by Melissa Strong
Updated over a week ago

Deleting your Aircall Number

A quick "how-to" on deleting your Aircall Number.
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Written by Melissa Strong
Updated over a week ago

Callback Requests

Learning how to use Callback Request.
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Written by Melissa Strong
Updated over a week ago

Setting up Your Aircall Number

Learn how to setup your call distribution, number settings, music & messages.
Melissa Strong avatar
Written by Melissa Strong
Updated over a week ago

Creating a New Number in Aircall

Learn how to create a new number in The Dashboard.
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Written by Melissa Strong
Updated over a week ago

Address Requirements for Aircall Phone Numbers

Know each specific requirement needed to purchase and activate your Aircall number.
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Written by Melissa Strong
Updated over a week ago

Downloading your Call Data & Recordings

Learn how to retrieve your call data and recordings in Aircall.
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Written by Melissa Strong
Updated over a week ago

How do I block a phone number?

Learn how to block a phone number through the Dashboard.
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Written by Melissa Strong
Updated over a week ago

How Can I Use My Twilio Number with Aircall?

Learn how you can setup a SIP-trunk through your personal Twilio Account and Aircall.
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Written by Melissa Strong
Updated over a week ago