The Aircall Phone

Call Quality Notifications in the Aircall Phone

A deep dive into poor call quality. Learning how to troubleshoot high latency, jitter, and packet loss with your call.

Written by Melissa Strong
Updated over a week ago

Dialing Emergency Numbers

Understanding the limitations with dialling "short-numbers" or Emergency Services with VoIP.

Written by Melissa Strong
Updated over a week ago

Call Spoofing

Understanding what Call Spoofing is and how to manage it with Aircall.

Written by Maddie Fenn
Updated over a week ago

How to Update your Aircall Phone

Learn how to update your Aircall Phone on Windows or macOS.

Written by Melissa Strong
Updated over a week ago

User Login Best Practices

Understanding the best practices of using your Aircall account.

Written by Melissa Strong
Updated over a week ago

Associating a Number to Your Account

How to solve the error "You don't have a number associated to your account yet."

Written by Melissa Strong
Updated over a week ago

Why Are My Phone Buttons Greyed Out?

Learning how to troubleshoot unresponsive or greyed out phone buttons.

Written by Louise
Updated over a week ago

A Guide to Phone Error Messages

Learning how to troubleshoot error message you may see or hear in within the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

How to Troubleshoot a Blocked Number

Experiencing an issue with calling a phone number? We got you covered! Learn how to unblock numbers through this guide.

Written by Melissa Strong
Updated over a week ago

Collecting Call Examples (UUID)

How to collect a call UUID.

Written by Melissa Strong
Updated over a week ago

How to Clear your Aircall Phone Cache

Learn how to clear your Aircall Phone's cache and cookies.

Written by Melissa Strong
Updated over a week ago

How to Reload your Phone Application

Learn how to reload your desktop Phone application (Windows & MacOs)

Written by Melissa Strong
Updated over a week ago

Updating your Language Settings in the Aircall Phone

Learn how to change the language of your Aircall Phone Application.

Written by Melissa Strong
Updated over a week ago

Calling Restrictions in China

Understanding calling restrictions in China.

Written by Louise
Updated over a week ago

How to Authorize the Aircall Download on MacOS

Setup guide to authorizing the Aircall download for MacOS.

Written by Melissa Strong
Updated over a week ago

Why am I receiving Calls from Strange Numbers?

A guide to understanding strange caller ID's on incoming calls.

Written by Melissa Strong
Updated over a week ago

Setting up your Calling Preferences

A guide on setting up your calling preferences in your Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Setting up your Wrap-up Time

How to setup your wrap-up time in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Managing your Availability from the Phone

Learn how to update your Availability Status on the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Using Aircall's Forward-to-Device Feature

Using the Forward-to-Device feature to transfer a call out of Aircall to your mobile device.

Written by Melissa Strong
Updated over a week ago

Logging out of the Aircall Phone

A quick guide showing you how to log out of the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

SMS (Beta)

Learn how to use our SMS beta.

Written by Jordan Williams
Updated over a week ago

Choosing your Default Calling Country and Number

Choose a default country and number to make your calls from.

Written by Melissa Strong
Updated over a week ago

In-call Network Management

Discover how you can determine network errors during a call.

Written by Melissa Strong
Updated over a week ago

Parallel Calling

Making a new outbound call while already on a call.

Written by Melissa Strong
Updated over a week ago

How to Initiate a Conference Call

Learn how to start a conference call in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Insight Cards & Custom Links

Learn how to utilize Insight cards to display links to your preferred CRM.

Written by Melissa Strong
Updated over a week ago

Internal Aircall Calls

Using Aircall to call your teammates.

Written by Melissa Strong
Updated over a week ago

Transferring Calls

How to transfer a call in Aircall.

Written by Melissa Strong
Updated over a week ago

Searching & Filtering Calls in the Aircall Phone

How to look for a call and use the filter function in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Using & Adding Notes in Calls

How to use and add a Note in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Importing Your Contacts to Aircall

Learn how to bulk import your contacts into the Aircall Phone.

Written by Melissa Strong
Updated this week

Adding, Editing and Deleting Individual Contacts

A quick guide on how you can add, edit, and delete individual contacts in your Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Teammate Availability from the Phone

How to see if your teammate is available in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

How to Use the Archive All Feature

Get rid of your To-do list in one click.

Written by Melissa Strong
Updated over a week ago

How to Use Aircall's Power Dialer

Learning how to make use of auto-dialing through The Power Dialer.

Written by Melissa Strong
Updated this week

Using Google Sheets to make a Power Dialer Campaign

Learn how to construct a campaign through Google Sheets to use with The Power Dialer.

Written by Melissa Strong
Updated over a week ago

Using the Bulk Action feature in the Aircall Phone

Learn how to use the bulk actions in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Checking Missed Calls

Learn how to check your missed calls in the To-do section of the Phone.

Written by Melissa Strong
Updated over a week ago

Checking your Aircall Voicemail

Learn how to check your voicemail in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Tagging your Calls

Learn how to tag your calls in the Aircall Phone.

Written by Melissa Strong
Updated over a week ago

Assigning Calls to your Aircall Teammates

How to assign a call to your teammate.

Written by Melissa Strong
Updated over a week ago

How to Use the iOS Mobile App

Learn how to navigate the Aircall Mobile Application.

Written by Melissa Strong
Updated over a week ago

Setting Up The iOS Mobile App

Learn how to download and setup the Aircall iOS mobile app.

Written by Melissa Strong
Updated over a week ago

Android App Features

Latest updated on the Aircall Android App.

Written by Melissa Strong
Updated over a week ago

How to use the Android mobile app

Learn how to navigate the Aircall Android mobile app.

Written by Melissa Strong
Updated over a week ago

Setting up the Android app

How to setup your Aircall Android mobile app.

Written by Melissa Strong
Updated over a week ago

How To Use The Click-to-Dial Feature?

How to use Aircall's Click-to-Dial Feature (Google Chrome Extension).

Written by Melissa Strong
Updated over a week ago