Aircall

Jordan Williams

Guides, tips, and answers to questions on software integrations with Aircall. 

Integrations

Assigning your Phone Number to your Integration is a key step in ensuring your calls are logging.

Assigning your Phone Number to your Integration

Learn more about automatic deactivation of your integrations.

Integration Deactivation

Learn more about how Google Sheets can be used to format telephone numbers.

Using Google Sheets to Format Numbers

Learn how to configure and use the new Weather feature on Aircall.

How To Configure & Use the Weather Feature by Aircall

A guide to helping you troubleshoot recording error messages.

Unable to Play Recordings from your CRM

Learn more about how synchronized contacts are formed in Aircall.

How are integration contacts built and synchronized in Aircall?

Learn what the required number formats are for logging calls in Aircall.

What Number Format Can I Log Calls With?

This article will help guide you through the basic troubleshooting steps for your Aircall integrations.

Integrations Troubleshooting Guide

Learn how to synchronize your CRM's contacts to Aircall.

Synchronizing Your CRM's Contacts To Aircall

Learn about which third party softwares allow you to log your Aircall call data.

Can I Log My Call Data in Another Software?

Learn how to troubleshoot your Aircall widget when it won't open or there's a black screen.

Troubleshooting Your Aircall Widget

Learn how to display a custom link on the app within your contact details.

Can I Display A Custom Link On My App When I Answer A Call?

General Knowledge - Integrations

Learn more about how calls to IVR Numbers are logged after the Salesforce Migration.

Salesforce Migration - IVR Numbers

Learn more about using Omni-Channel after the Salesforce Migration.

Salesforce Migration - Omni-Channel

Aircall for Sales Engagement (Salesforce V4) Installation Guide

Understanding the limitations of installing dashboards in a sandbox environment.

Unable to Install Salesforce CTI in a Sandbox Environment Due to Salesforce Dashboards Limit

Why do all tabs switch to Salesforce whenever a call comes in?

Learn more about manually adding Aircall's CTI into your Salesforce environment.

How to Manually Add Aircall's CTI to Salesforce

Aircall Voice Object

Learn more about how Call Recordings are logged after the Salesforce Migration.

Salesforce Migration - Call Recordings

Learn how to configure your Salesforce integration with Aircall.

How To Configure Your Salesforce Integration

Aircall for Sales Engagement - Overview

Aircall for Sales Engagement - Admin FAQ

Learn more about configuring the Type field in Salesforce to ensure proper functionality of the Aircall-Salesforce integration.

Salesforce Configuration - Type Field

Learn how SMS messages are logged in Salesforce from Aircall.

Logging Your SMS in Salesforce

Aircall for Sales Engagement - Agent FAQ

Learn about updates to the Salesforce integration.

Recent Updates to the Salesforce Integration

Learn more about the Aircall Metrics Dashboard in Salesforce.

How to Use the Aircall Metrics Dashboard in Salesforce

Learn how to best make use of Click to Dial in Salesforce.

Click to Dial in Salesforce

Understanding what fields Aircall updates for Call Logs in Salesforce.

Salesforce Call Logging - Fields

Learn how to install Salesforce Omni-Channel for Aircall in a few easy steps.

Installing Salesforce Omni-Channel for Aircall

Learn how to update the Aircall CTI for Salesforce to work with the new Aircall Phone update.

How To Update Your Aircall CTI For Salesforce To Work With The New Aircall Phone

Learn how to set up the way your calls are logged in Salesforce from Aircall.

Logging Your Calls in Salesforce

Learn what the causes are for calls not being logged in Salesforce from Aircall.

Why Are My Calls Not Getting Logged In Salesforce?

Learn more about how the Aircall and Salesforce Omni-Channel feature work.

Using Aircall With The Salesforce Omni-Channel Feature

Learn what you can do with the Aircall-Salesforce integration.

What Can The Salesforce Integration Do?

Learn how to enable the usage of Aircall's Custom Fields in Salesforce, along with recent changes to those fields.

How To Make Custom Fields Visible In Salesforce / Changes

Learn how to configure your Aircall CTI within Salesforce Lightning.

How To Configure Your Aircall CTI Within Salesforce Lightning

Learn how to easily set up your Aircall CTI within Salesforce Classic.

How To Configure Your Aircall CTI Within Salesforce Classic

Salesforce & Aircall

Learn how to add your Aircall Admin Dashboard into HubSpot.

How to Add Aircall's Admin Dashboard to HubSpot

Learn more about creating reports in HubSpot to monitor your call metrics.

Creating Reports in HubSpot

Learn more about how to set your HubSpot Ticket Names to show the Contact Name instead of their Number.

How to Configure your HubSpot Ticket Names to Show the Contact Name instead of the Number

Connect Aircall and HubSpot via Data Sync by HubSpot

Learn how to create Reports using Aircall Tags with HubSpot Workflows.

HubSpot Reporting with Tags

Learn how SMS messages are logged in HubSpot from Aircall.

Logging Your SMS in HubSpot

Learn about updates to the HubSpot integration.

Recent Updates to the HubSpot Integration

Learn how workflows and custom properties work in your HubSpot integration.

HubSpot Workflows/Custom Properties

How Does the HubSpot Integration Work?

Learn how to configure your HubSpot integration in Aircall.

Configuring the HubSpot Integration

Learn how to install your HubSpot integration in Aircall.

Installing Your HubSpot Integration

HubSpot & Aircall

Learn how to configure Aircall with your Zendesk integration.

How to Configure your Zendesk Integration

Learn how Aircall seamlessly works with Zendesk to centralize all phone operations without ever having to leave your Zendesk.

What Can The Aircall-Zendesk Integration Do?

Learn how to seamlessly configure your Aircall CTI within Zendesk.

How to Configure Your Aircall CTI Within Zendesk

Learn about updates to the Zendesk integration.

Recent Updates to the Zendesk Integration

Zendesk & Aircall

How Does the Pipedrive Integration Work?

Learn how to configure your Pipedrive integration in Aircall.

Configuring Your Pipedrive Integration

Learn about updates to the Pipedrive integration.

Recent Updates to the Pipedrive Integration

Pipedrive & Aircall

Learn how to install and use Aircall Now on Intercom Messenger.

How To Use Aircall Now On Intercom Messenger

Learn more about how to install Aircall's updated integrations.

Migrating Your Integration

How Does the Intercom Integration Work?

Learn how to configure your Intercom integration in your Aircall admin dashboard.

How To Configure Your Intercom Integration

Learn about updates to the Intercom integration.

Recent Updates to the Intercom Integration

Intercom & Aircall

Learn what changes and updates have been made to the Zoho CRM integration for Aircall

Zoho CRM Integration Changes and Updates

Learn about the latest Zoho Desk integration changes and updates on Aircall.

Zoho Desk Integration Changes And Updates

Learn how to install the latest version of Zoho Desk integration for Aircall.

How Do I Install The Latest Version Of The Zoho Desk Integration?

Learn how to install the latest verison of the Zoho CRM integration for Aircall.

How Do I Install The New Version Of The Zoho CRM Integration?

Learn how to use your Zoho CRM integration on Aircall.

How To Use Your Zoho CRM Integration

Learn how to use your Zoho Desk integration with Aricall.

How To Use Your Zoho Desk Integration

Learn how to configure your Zoho CRM integration for Aircall.

How To Configure Your Zoho CRM Integration

Learn how to configure your Zoho Desk integration in Aircall.

How To Configure Your Zoho Desk Integration

Zoho & Aircall

Learn about updating your Shopify integration.

How to Update to Shopify v2

Learn how to configure your REISift integration with Aircall.

Using Your REISift Integration

ActiveCampaign - FAQ

Understanding the limitations when using the Aircall Browser Extension with monday.com

Highlighted Numbers in monday.com and the Aircall Browser Extension

Learn how the Microsoft Teams - Aircall App Integration works.

Using the Microsoft Teams - Aircall App Integration

Learn more about using Aircall with the Zendesk Sell integration.

Using Aircall and Zendesk Sell

Learn how the ActiveCampaign integration works with Aircall.

Using The ActiveCampaign Integration

Learn about updates to the Freshsales integration.

Recent Updates to the Freshsales Integration

Learn how to install your ActiveCampaign integration in Aircall.

Installing Your ActiveCampaign Integration

Learn how to configure your Microsoft Teams - Aircall App Integration.

How to Configure Your Microsoft Teams - Aircall App Integration

Learn how to configure your Freshworks CRM integration with Aircall.

How To Configure Your Freshworks CRM Integration

Learn how to configure your Microsoft Dynamics integration in Aircall.

How To Configure Your Microsoft Dynamics Integration

Learn about updates to the Microsoft Teams integration.

Recent Updates to the Microsoft Teams Integration

Learn about updates to the Zendesk Sell integration.

Recent Updates to the Zendesk Sell Integration

Learn how to configure your Zendesk Sell integration in Aircall.

How To Configure Your Zendesk Sell Integration

Learn about updates to the Microsoft Dynamics integration.

Recent Updates to the Microsoft Dynamics Integration

Learn how to configure your BigCommerce integration in Aircall.

How To Configure Your BigCommerce Integration

Learn how to set up your monday integration with Aircall.

How to Set Up the monday.com Integration

Learn how to configure your Copper integration in Aircall.

How To Configure Your Copper Integration

Learn more about integrating your Aircall and Odoo accounts.

Configuring and Using your Aircall-Odoo Integration

Learn how to configure your Bullhorn integration in Aircall.

How To Configure Your Bullhorn Integration

Learn how to configure Aircall with your Callingly integration.

How To Configure My Callingly With Aircall

Learn how to configure your Voxpay integration for Aircall.

How To Configure Your Voxpay Integration

Learn how your Jobadder integration works with Aircall.

Using Your Jobadder Integration

Learn how to configure your Jobadder integration for Aircall.

How To Configure Your Jobadder Integration

Learn how to configure the Avoma integration for Aircall.

How To Configure Your Avoma Integration

Learn how to configure your Freshdesk integration in Aircall.

How To Configure Your Freshdesk Integration

Learn how to configure your Microsoft Teams - Aircall Notifications Integration in Aircall.