The Aircall Slack integration enables you to integrate your call information into one or several Slack rooms.
In order to do so, just follow these simple instructions:
- Log in to your Dashboard
- Click on Integrations in the left sidebar menu
- Select Add a new Integration and choose Slack.
Select the events from your Aircall account that you want to see on Slack from the list below. If you would like more details on each event, please read our Developer documentation:
Once you have chosen the call information you would like to see, you can click on the Add to Slack button. You'll be redirected to Slack in order to authentify your account and choose the channel where you'll receive messages about your Aircall account.
You will then be able to see messages on Slack about the activity on your Aircall account. Below is an example that shows the message which will pop up when an user become unavailable.
Note: You can add as many Slack integrations as you wish (each integration can correspond to different types of events that will be pushed to different Slack rooms).
If you need further assistance, please contact our Support team.