Whether you're jumping into a meeting, busy working on other tasks or simply taking a break, you can set yourself as unavailable in order to be removed from all cascades and not receive any calls on any of the numbers you're associated to.
In order to set yourself as unavailable to take calls, simply follow the steps below:
Desktop and web apps
- Log in to your Desktop or Web app.
- Click on the bottom right switch and choose Unavailable as shown below.
Only Administrators are able to set themselves as unavailable from the Dashboard.
In order to do so, you need to:
- Log in to the Dashboard
- Click on the Teams section on the left sidebar menu
- Select your User
- In the Working hours section, you'll be able to set yourself as unavailable as shown below.
If you need further assistance, please contact our Support team.