If you are using the web app to make and receive calls, please make sure you've allowed Google Chrome to access your microphone, otherwise you will have trouble being heard.
Please follow the steps below to allow Google Chrome to access your microphone:
- Click on the red-crossed camera in the right corner of the Chrome address bar
- Select Always allow https://phone.aircall.io to access your microphone and click on Done
- Reload your web app.
You should only have to follow these steps the first time you use the web app.
If you need further assistance, please contact our Support team.