If you are receiving unwanted or spam calls to your Aircall numbers, you can compile a blacklist.
When a number on the blacklist tries to reach you, their attempt will be blocked.
To block a phone number, follow the instructions below:
- Log in to your Dashboard
- Click on Calls in the left sidebar menu
- Click on Calls Settings and select Blacklist
- Click on Add a number
- Select the country area code, type the number and lastly click on Save.
When a blacklisted number tries to call any of your lines, the caller will be informed that they're not authorized to call the number and get disconnected right away.
These calls will not be taken into account on your app, in your Analytics or on your Live feed.
If you need assistance, please contact our Support team.