If you are receiving unwanted or spam calls to your Aircall numbers, you can block them by blacklisting the caller's number. When a blacklisted number tries to call any of your lines, the caller will be informed that they're not authorized to call and get disconnected. These calls will not be taken into account on your app, in your Analytics or on your Live Feed.
To blacklist a number
- Log in to your Dashboard
- Click on Calls & Stats in the left sidebar menu
- Click on Calls Settings and select Blacklist
- Click on Add a number
- Select the country area code, enter the number
If you need further assistance you can always contact our Support Team, we will be more than happy to help!