Agents can change their password from their Phone app.
Change your password from the Phone
- Open your Desktop or Web app
- Click on the Settings icon, on the bottom right
- Go to My account
- On your account tab, click on the pencil icon on the top right corner to edit your profile
- Scroll down to the password tab and change your password.
Once you’ve changed your password, you’ll receive a confirmation email from us.
Reset your password
If you have forgotten your password you can easily reset it:
- Head over to the Aircall login page
- Scroll over the password tab and click on Forgot your password?
- Enter the email address you used to register and click on Reset.
You will receive an email with a link to reset your password.
If you still need assistance, please contact the Support team.