How can I check my voicemail?

Administrators can set up the Voicemail feature from their Dashboard.

Voice messages ensure that every caller's concerns are heard. Agents can return their calls at their best convenience.

How to check your new voicemail:

• Log in to your Desktop or Web app
• Click on the phone icon on the bottom left corner to open the Activity page
• Go to the Inbox section. New voicemails will appear here
• Hover your cursor over the voicemail you wish to listen to, then click on the  Play button.

How to check your archived voicemail:

• Log in to your Desktop or Web app
• Click on the phone icon on the bottom left corner to open the Activity page
• Go to the All calls section
• Click on the  custom filter icon on the top right corner
• Select your custom filters to display all your voicemails
• Click on the voicemail of your choice, then click on the  Play button.

If you need further assistance, please contact our Support team.