Administrators can create and edit tags to easily identify and categorize calls. Once created, Users can apply these tags to their calls from the Desktop App.
To create and edit tags:
- Log in to your Dashboard
- Click on Calls & Stats in the left sidebar menu
- Click on Calls Settings and select Tags
- Click on Add a tag
- Select a color and create a new tag
- To Edit a tag, scroll over the tag and click on the pencil icon on the right
If you need further assistance you can always contact our Support Team, we will be more than happy to help!