In order to get you set up, please get in touch with your Gorgias account manager or their support team so they can assist you throughout the setup.
- Go to the Integrations section in your Gorgias account
- Then select Aircall
- Click on Connect Aircall to integrate with Gorgias
- You will be redirected to the Setup page. Please follow the instructions and click on I did it.
- Log in to your Dashboard
- Click on Integrations in the left sidebar menu
- Select Webhook and paste the Gorgias webhook url
- Choose the Aircall events you want to log into Gorgias. If you want only calls to be logged, please switch on the following events: call.created, call.answered and call.ended
- Confirm by pressing on Save
If you need further assistance you can always contact our Support Team, we will be more than happy to help!