Let's get you set up!
In order to get you up, please get in touch with your Gorgias account manager or their Support team so they can assist you throughout the setup.
- Go to the Integrations section in your Gorgias account
- Then select Aircall
- Click on Connect Aircall to integrate with Gorgias.
- You will be redirected to the Setup page. Please follow the instructions and click on I did it.
Add the Gorgias webhook in Aircall:
- Log in to your Dashboard
- Click on Integrations in the left sidebar menu
- Select Webhook and paste the Gorgias webhook url
- Choose the Aircall events you want to log into Gorgias. If you want only calls to be logged, please switch on the following events: call.created, call.answered and call.ended
- Confirm by pressing on Save.
If you need further assistance, please contact our Support team.