If you're currently experiencing headset related issues and receiving the message AIRCALL NEEDS PERMISSION TO ACCESS YOUR HEADSET on your Aircall widget in Desk here is why :
Google Chrome has just released its’ latest V64 update and it could be impacting the way your microphone is managed within your Aircall app in your integration. This is currently a top priority and we’re working with all of our integration partners to find the fastest resolution. The integration itself is not impacted and all previous versions of Google Chrome will continue to work normally.
We will update you as soon as the issue is resolved so that you can resume using the Aircall app within your integration.
If you need further information you can always contact our Support Team, we will be more than happy to help.