Aircall adds call center capabilities to Zoho, centralizes all phone operations in one single-interface and uses data in Intercom to give context to interactions.
This integration will enable you to boost your productivity with the following features:
- Aircall automatically logs calls for every call made, missed, received and voicemail.
- When picking up the phone, an activity is created.
- Screen-pops to customer or prospect profiles on an incoming call.
- You can take notes while talking with your client and not miss any information!
- Call transfers, comments, and recordings automatically sync from Aircall & appear on Zoho.
- Aircall matches calls to the user in Zoho by using phone number field.
- When receiving a call from a contact registered in Zoho, an in-app link will appear allowing you to open up the contact's page.
- If you receive a call from a client who is not in your Zoho contact base, a contact with their Phone number will be created
- You can click on a number in Zoho to start a call on Aircall.
Now that you know exactly what our Zoho Phonebridge integration has to offer, check out how to configure your Zoho Phonebridge integration on Aircall.
If you need further information you can always contact our Support Team, we will be more than happy to help!