Setting Up Your Headset
When you first use a new headset device in Aircall, you will be prompted to select the new device from Aircall as pictured below:
Once you select yes, the device will now be saved in your Aircall settings for use with calls.
Feel free to test your microphone and adjust the sound settings via the audio settings section in your phone by clicking on Audio Preferences.
In this tab, you'll be able to test the sound and change the input device.
As well as the speakers:
Please keep in mind that if you are using your computer settings, Aircall will use the device selected in the computer settings. If you select a specific device, Aircall will ignore your computer settings and continue to use the selected device (when plugged in).
Still have questions? We love questions. Just reach out to our support team, we’re always happy to assist.