As an Admin user in Aircall, you’ll have access to view the Account section of the Dashboard. In this dedicated section, you’ll be able to view and download your invoices, view detailed plan information and update your billing information.
If you do not have Admin rights in Aircall you will not be able to access this information.
Updating your Company Information
If you would like to update your company name, you can easily click on the Edit Company icon in the upper right-hand corner of the screen and a menu will slide out from the right-hand side where you can update this information. This will also update the name that appears on your invoices going forward.
If you scroll further down to the middle of the page to the section where you see Billing Information, you’ll be able to update your company’s address, tax information and edit the invoice recipients.
You can also choose as an Admin to send email notifications to yourself through your user profile in the email notification preferences of the Dashboard.
Updating your Payment Method
If you should receive an alert in your Dashboard that your payment has failed and your account is set up for credit card payment, you can update your credit card information in the section called Credit Card.
Changing your Plan
If you would like to upgrade your change your plan, you can also do so from the section Your Plan, by selecting the change icon.
However, if you have any questions about your plan or you’d like to discuss changing your plan or features, please reach out directly to your Account manager.
You can directly download a copy of your invoice from the section labeled Invoices & Credit notes. Just hover over the PDF Button and click to download a copy.
If you’re looking for more detailed information about your invoice, you can check out our guide here.
For any other inquiries regarding the billing, don’t hesitate to reach out to our Billing Team directly.