Getting your contacts set up in Aircall is an important step in getting ready to use the phone. When you create or import your contacts (desktop Phone only), you can choose to either share them with your everyone at your company using Aircall or choose to keep them private on your phone.
If you decide to share your contacts with all your colleagues using Aircall, they will also be able to see, edit, and call your contacts.
Only the contact creator can choose to share/unshare a contact at any moment in the contact view of your app by going to the People section.
You can search for a contact and click on their contact card to open the details. Then scroll down to the bottom of the page where you see Sharing and click to toggle on or off contact sharing for the contact.
Have more questions? We LOVE questions! Just contact our Support Team and we’ll be happy to assist!